We are committed to supporting our families with NDIS-related matters in a timely and respectful way. Please submit your query via the link above. To ensure we can provide consistent and thoughtful support, please note the following:
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All NDIS-related queries will be acknowledged within 2 working days.
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A full response or next steps will be provided within 5–7 working days, depending on the complexity of the request.
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If your query is urgent or time-sensitive, please clearly indicate this in your message so we can prioritise accordingly.